Privacy policy

Last updated: November 25, 2025

Ivera operates this store and website, including all related information, content, features, tools, products and services, to provide customers with a curated shopping experience (the “Services”). Ivera is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

By accessing and using any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

“Personal information” refers to information that identifies or can reasonably be linked to an individual. It does not include anonymized or de-identified data. Depending on how you interact with the Services and as permitted by applicable law, we may collect the following categories of personal information:

 

  • Contact details such as name, address, billing address, shipping address, phone number, and email address.

  • Financial information such as credit/debit card details, payment information, and transaction details.

  • Account information including username, password, preferences, and settings.

  • Transaction information including items viewed, added to cart, purchased, returned, or exchanged.

  • Communications you send to us.

  • Device information such as IP address, browser details, and device identifiers.

  • Usage information such as interactions with the Services and navigation activity.

 

Personal Information Sources

We may collect personal information from:You directly

  • Automatic collection through cookies, device data, and usage tracking

  • Service providers acting on our behalf

  • Partners or third parties

How We Use Your Personal Information

We may use personal information for:Providing and improving the Services

  • Processing payments and fulfilling orders

  • Personalising your shopping experience

  • Marketing and advertising communications

  • Detecting and preventing fraud

  • Customer support and communication

  • Legal compliance

 

How We Disclose Personal Information

We may disclose personal information to: Shopify

  • Vendors and service providers

  • Marketing and advertising partners

  • Third parties at your request or consent

  • Affiliates and corporate group entities

  • Parties involved in business transactions or legal processes

 

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information related to your use of the Services. Shopify may also use certain data to provide enhanced features and analytics. For more details, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Links

Third-party websites linked from the Services are not governed by this Privacy Policy. You should review their privacy and security practices independently.

Children’s Data

The Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from minors.

Security and Retention

We use commercially reasonable security measures but cannot guarantee absolute security. Data retention depends on business, legal, and operational requirements.

Your Rights and Choices

Depending on your region, you may have rights regarding:

  • Access

  • Deletion

  • Correction

  • Portability

  • Opt-out of sale/sharing

  • Managing communication preferences

  • Objection or restriction of processing

  • Withdrawal of consent

Contact us to exercise these rights.

Complaints

You may contact us or your regional data protection authority if you have concerns about our practices.

International Transfers

Your information may be transferred outside your country. We use appropriate safeguards such as Standard Contractual Clauses for transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 iveraclo@outlook.com